Welcome to our practice! To ensure a smooth and efficient experience for all clients, please review our booking policy below:

1. New Client Virtual MD Consultation
   At Bodysavy, your safety and wellness are our top priorities. To ensure the best possible experience, all new clients are required to complete a virtual MD consultation before their first treatment.
   What to Expect:
       •    A brief virtual consultation with our medical doctor to review your medical history.
       •    A seamless, convenient process that ensures your treatment is both safe and effective.
       •    The consultation fee will be applied to your first service. Your remaining balance at time of service will reflect a $30 increase.
   How It Works:
       •    After booking your service, you will receive an email or SMS from Qualiphy Clinic with a link to your virtual call.
   When to Complete Your Call:
   You can complete your virtual consultation ANYTIME before your appointment between 9 AM and 10 PM.

2. Appointment Arrival

   • Please arrive on time for your appointment. We offer a 15-minute grace period from your scheduled appointment time.

   • After 20 minutes of delay, your appointment will be cancelled.

3. Rescheduling

   • You may reschedule your appointment within 24 hours of your scheduled time.

   • After 24 hours, rescheduling will no longer be available, and you will need to book a new appointment.

   • We can only accommodate two rescheduling requests before the deposit is forfeited.

4. No Call/No Show

   • A $50 fee will be charged for no-call, no-show appointments. Please notify us if you need to cancel or reschedule.

5. Payments & Deposits

   • All deposits made to secure your appointment are non-refundable, regardless of rescheduling or cancellation.

   • Payments for services are non-refundable.

6. Guests and Children

   • For the safety and comfort of all clients, no extra guests or children are allowed in the appointment area.

7. Hydration & Health

   • Please drink plenty of water before and after your appointment to help optimize results.

   • To ensure the best outcome, please avoid smoking or drinking alcohol for 24 hours before and after your appointment.

Thank you for your understanding and cooperation. We look forward to seeing you soon!